This Privacy Policy explains how 3D Letters ("we", "us", "our") collects and uses your personal data when you visit 3d-letters.co.uk or place an order.
What data we collect
- Name, email address, and delivery address when you place an order
- Payment information (processed securely by Shopify — we never see your full card details)
- Order personalisation details (text, font, colour) that you provide
- IP address and browsing data via cookies (see below)
How we use your data
- To process and fulfil your order
- To send order confirmations and tracking updates
- To respond to enquiries
- To improve our website (anonymised analytics only)
Cookies
We use essential cookies to run the store (e.g. cart functionality). We may also use analytics cookies. You can manage cookie preferences in your browser settings.
Third parties
We use Shopify to power our store. Your data is stored on Shopify's secure servers. We do not sell your data to third parties. See Shopify's Privacy Policy.
Your rights
You have the right to access, correct, or delete your personal data. Email us at hello@3d-letters.co.uk to make a request.
Contact
Questions about this policy? Email hello@3d-letters.co.uk.